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<title>Sky-View Support &amp; FAQ - The five questions posted most recently:</title>
<description>Sky-View Support</description>
<link>http://support.skyviewtech.com</link>	<item>
		<title><![CDATA[How can I manage my Sky-View account?]]></title>
		<description><![CDATA[<p>
 
</p>
<p>
<font size="2"><strong>Please Choose any of the following options:</strong></font><br />
<br />
<font size="2"><a href="http://emailadmin.skyviewtech.com/users/login.php">Email Settings</a><br />
<a href="https://ssl.skyviewtech.com/forms/speedchange.html">Change Internet Speed</a><br />
<a href="https://ssl.skyviewtech.com/forms/postini_signup.html">Postini Signup Form</a><br />
<a href="https://ssl.skyviewtech.com/forms/webhosting.html">Static IP/Domain Hosting Form</a><br />
<a href="https://ssl.skyviewtech.com/forms/email_signup.html">Get a Sky-View Email Account</a><br />
<a href="http://login.postini.com">Login to Postini</a><br />
<a href="https://ssl.skyviewtech.com">Pay your Bill Online</a><br />
<a href="http://phone.skyviewtech.com/">Digital Phone Settings</a>
</font>
<br />
<br />
<font size="2">If you are interested in setting up your free web space please call us at 435-674-0320.</font>
</p>
<p>
 
</p>
]]></description>
		<link>http://support.skyviewtech.com/index.php?action=artikel&amp;cat=1&amp;id=10&amp;artlang=en</link>
		<pubDate>Tue, 22 Apr 2008 19:25:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[General information about the Digital Cable Box]]></title>
		<description><![CDATA[<p>
To watch TV using the Cable Box, you will need to have BOTH the TV and 
the Cable Box turned on. If you are unsure if the cable box is on, there 
should be a power light lit up to the right of the clock when it is on.<br />
<img src="http://www.skyviewtech.com/images/power_light.jpg" alt="http://www.skyviewtech.com/images/power_light.jpg" />
</p>
<!-- Article -->
<p>
The TV will need to be tuned to Channel 3 to pick up what the box is 
tuned to. You can check if the TV is on channel 3 by using the remote that came with your TV (NOT the Sky-View remote) or by manually changing the channels on your TV. 
</p>
<p>
The built-in guide is updated every night at 4:00 AM. Since the guide 
cannot be collected if the box is left powered on with analog channels, 
we recommend that you make sure the box is turned OFF (not unplugged) 
when not in use. This will ensure that the guide will collect during the 
night.
</p>
<p>
If your cable box seems to be frozen up, not collecting data, saying 
you are "unauthorized" for a channel you are subscribed for, 
or is not displaying the guide information any more, you may need to reset it.
</p>
<ul>
	<li><font color="#000000"><strong>How do I reset my cable box?</strong><br />
	</font></li>
</ul>
<ol>
	<li>Unplug the power cord from either the back of the box or the wall outlet.</li>
	<li>Leave the box unplugged for at least 10 minutes.</li>
	<li>Plug the box back in and let it sit for at least 20 minutes (this will ensure that the box has enough time to reload the guide data).<br />
	<img src="http://www.skyviewtech.com/images/cable_power.jpg" alt="http://www.skyviewtech.com/images/cable_power.jpg" /></li>
</ol>
<p>
 
</p>
<p>
<strong>Your cable box should be connected to your TV as shown:</strong>
</p>
<p>
<strong> <img src="http://www.skyviewtech.com/images/cable_inout.jpg" alt="http://www.skyviewtech.com/images/cable_inout.jpg" /></strong>
</p>
]]></description>
		<link>http://support.skyviewtech.com/index.php?action=artikel&amp;cat=2&amp;id=18&amp;artlang=en</link>
		<pubDate>Tue, 22 Jan 2008 23:53:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Where can I test the speed of my connection?]]></title>
		<description><![CDATA[<p>
Skyview offers a free bandwidth (speed) test at the following link.
</p>
<p>
<font size="3"><a href="http://www.skyviewtech.com/speedtest/" title="Speed Test">http://www.skyviewtech.com/speedtest/</a></font>
</p>
]]></description>
		<link>http://support.skyviewtech.com/index.php?action=artikel&amp;cat=4&amp;id=11&amp;artlang=en</link>
		<pubDate>Thu, 13 Dec 2007 06:27:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[How do I setup my POP3 email account so I can check it on more than one computer? (Outlook Express)]]></title>
		<description><![CDATA[<span style="display: block" class="ACECollapsed">
<ol>
	<li>On the <strong class="ui">Tools</strong> menu, click <strong class="ui">Accounts</strong>.</li>
	<li>
	Highlight your Sky-View email account, and then click <span style="font-weight: bold">Properties</span>.</li>
	<li>Click the <strong class="ui">Advanced</strong> tab, and under <strong class="ui">Delivery</strong>, select the <strong class="ui">Leave a copy of messages on the server</strong>
	check   box. 
	<p>
	<img src="http://office.microsoft.com/global/images/default.aspx?AssetID=ZA011508031033" border="0" alt="Internet E-mail Settings dialog box" />
	</p>
	</li>
	<li>Select one of the following options:
	<ul>
		<li><strong class="runinhead">Remove from server after <em>x</em> days</strong>  
		E-mail messages are downloaded to your computer but remain on the
		e-mail server for the number of days that you specify. This is the most
		common setting for people who want to read their messages at work but
		also download them for permanent storage on their home computer. We
		recommend that you choose the smallest number of days that suits your
		needs. The longer you leave messages on your e-mail server, the greater
		the risk of exceeding your mailbox size quota.</li>
		<li><strong class="runinhead">Remove from server when deleted from &#39;Deleted Items&#39;</strong>  
		E-mail messages are downloaded to your computer but also remain on the
		e-mail server indefinitely until you delete the e-mail message in
		Outlook and empty the <strong class="ui">Deleted Items</strong> folder. Just deleting the message doesn&#39;t remove the message from the e-mail server.</li>
	</ul>
	<p>
	If you do not select either check box, messages are left on the
	server indefinitely. You can eventually exceed your mailbox quota,
	unless you connect to the e-mail server from another computer that has
	Outlook configured to remove messages from the e-mail server.
	</p>
	</li>
	<li>Click <strong class="ui">OK</strong>, and then click <span style="font-weight: bold">Close</span>.</li>
</ol>
<p>
 
</p>
</span>
]]></description>
		<link>http://support.skyviewtech.com/index.php?action=artikel&amp;cat=5&amp;id=9&amp;artlang=en</link>
		<pubDate>Tue, 11 Dec 2007 23:13:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[How do I get a Sky-View email account?]]></title>
		<description><![CDATA[<p>
If you are a current Sky-View customer, and would like to sign up for Email, go to the following link and fill out the Email request form. Requests are usually processed within 1 business day.
</p>
<p>
<font size="2"><strong><a href="https://ssl.skyviewtech.com/forms/email_signup.html" title="Skyviewmail Request">Sign up for Skyviewmail</a></strong></font>
</p>
]]></description>
		<link>http://support.skyviewtech.com/index.php?action=artikel&amp;cat=5&amp;id=4&amp;artlang=en</link>
		<pubDate>Tue, 11 Dec 2007 23:13:00 GMT</pubDate>
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